Carbon water filters can remove contaminants that are in your water supply and often improve the health and safety of drinking water. However, the efficacy of carbon water filters will depend on:
a) the kind of carbon filter (conventional or activated)
b) whether the filtration system has been certified
c) the regularity with which you replace your filters.
As experts in water filtration systems for over 25 years we’ve outlined below the key points you need to understand the question, ‘Are carbon water filters safe?’.
Is Carbon in Water Filters Dangerous?
There are two kinds of carbon water filters available:
- conventional carbon filters (made of granules) and;
- activated carbon filters (made of fibres).
Activated carbon filters are more effective because their multistage system increases the surface area available for filtration. Conventional carbon filters can be less effective because the resins which bond the granules reduce the filtration surface.
Is Carbon Filtered Water Safe?
Health certifications define the safety of each filter system. Billi’s premium activated carbon filters boast the Australian Standards WaterMark for product safety and consumer confidence to ensure you and your family have the highest level of drinking water available.
Are Carbon Water Filters Good and Are Carbon Water Filters Safe?
As noted above, activated carbon filters have more efficacy, and independent health certifications are central to the health of a system.
However, a carbon filter is only as good as its filter replacement and maintenance program. All filtered drinking water systems require these to ensure optimal quality and an ongoing high level of performance.
Learn more on our Why Billi page.

Billi is a proudly Australian made and designed instant water filtration manufacturer that supplies a CO2 service across an Australia-wide network. If you’re looking for a CO2 supply near me we can offer a range of options. Plus, for those who are concerned about their environmental impact (like us), we also offer a CO2 refill service. Learn more about Billi, our filters and CO2 supply below.
CO2 Replacements
Billi has long had an environmental focus which is why our Eco and Quadra systems are designed to recover and reuse energy. Also, we offer a Refillable CO2 plan for our customers seeking an environmentally friendly option. In this plan, you can rent CO2 and Regulator packages with a periodic refill performed at your site with any regularity from weekly to annually (depending on your usage). This CO2 tank refill option enables you to
- reduce landfill
- enjoy a cylinder capacity that offers more than twice the volume of disposable CO2 cartridges and;
- have the work performed by a trusted Billi accredited technician who provides prompt and reliable service.
CO2 Delivery Services
Billi’s Australia-wide network enables us to offer the following CO2 services near you:
- CO2 replacement cylinders and refillable CO2 supplies
- 5 Micron, 0.2 Micron, HSD and sediment-only replacement filters
- Delivery Australia-wide
- Free shipping on orders over $200 (in one transaction)
Our premium instant water filtration systems are supported by four different care options:
- Refillable CO2 Plan: as noted above, with this plan you can rent CO2 and Regulator packages with a periodic refill service performed at your site.
- Blue Plan: this plan enables you to install the filters yourself within your chosen months, and with the assistance of our online how-to videos. Essentially our DIY option, this plan is good for the home handy-person or on-site maintenance manager.
- Silver Plan: here filters are replaced by a Billi accredited technician at a fixed rate for the length of your agreement.
- Gold Plan: this is our comprehensive maintenance plan set at a flat fee that has all of the work performed by an accredited Billi technician.
See our support page for more about Billi’s reliable and environmentally friendly CO2 supply near me.

A water dispenser is a great, environmentally friendly alternative to bottled water and gives you easy & convenient access to high-quality drinking water in your home or office. Below we list the benefits of having one of our water dispensers installed and what makes us one of the leading water dispenser companies in Australia.
Billi has carved a niche in the Australian market and globally, driven by over 30 years of dedication to crafting exceptional water dispensers. As an Australian-born brand, we take pride in our locally-made products. Our dispensers, known for their cutting-edge filtration systems, epitomise a blend of high functionality, peak performance, and sleek aesthetics. This commitment to innovation and design is evident across our diverse range of water dispensers available in Australia, here’s more information on why our dispensers are the best option for Australians.
Billi Australia: The Leading Water Dispenser Supplier
Our journey is marked by relentless innovation and an unwavering commitment to design excellence. At the core of our operations lies an in-house research and development team, consistently pushing the boundaries of water filtration technology out of our Melbourne headquarters. Billi’s dispensers not only boast the latest advancements but also feature space-efficient designs that don’t compromise on style.
Our selection includes modern, elegant dispensers that seamlessly integrate into your space. These under-bench systems, in particular, are designed to conserve bench-top space, boasting one of the smallest footprints in the market to minimise under-bench space consumption.
Limitations of Benchtop and Free-Standing Coolers
Though common in many settings, benchtop and free-standing water coolers often pose certain drawbacks:
- Space Consumption: They occupy valuable counter or floor space, which can clutter the area and disrupt the aesthetic flow of the environment.
- Maintenance Visibility: With all components in view, the wear and tear are more apparent, requiring more frequent cleaning to maintain appearances.
Revolutionary Water Filtration Technology
Billi’s technological prowess is highlighted by a suite of groundbreaking features, including:
- Heat exchange and energy reclaim technologies for increased efficiency and space-saving designs that don’t require ventilation
- Water-cooled and air-cooled systems
- Ice bank technology
- Eco-intelligence technology
- Customisable chilled temperature and sparkling water levels on relevant models
- Energy Efficiency: These models can be less energy-efficient, often lacking the advanced technologies that optimise power use.
World-Class Customer Service and Aftercare
A cornerstone of our reputation as a leading water dispenser company is our exceptional customer service and comprehensive aftercare support. Our range of service plans ensures your dispenser remains in optimal condition, delivering high-quality water consistently. Preventative maintenance is conducted by accredited technicians, who also handle filter replacements, guaranteeing the longevity and performance of your dispenser.
Find Your Nearest Water Dispenser Supplier
If you’re looking for local water dispenser companies, use our Store Finder to find your nearest water dispenser supplier. Shop our range or contact us if you would like to find out more about our water dispenser range.

Automatic water tap sensors are a more efficient, safe and hygienic option than manual taps. They guarantee a reduction in water consumption and minimise the risk of potential flooding – making them ideal for both home and public bathroom settings.
What Are The Advantages Of Automatic Sensor Taps?
Contactless taps encourage water conservation by limiting wastage – another important benefit for modern bathrooms. Automatic sensor taps are the contactless concept brought to the bathroom and can prevent accidental activation of a tap, with plenty of benefits to public health. Automated sensors don’t require maintenance – they can last longer and remain clean – making them a more practical choice for busy bathrooms where hygiene is key.
What Applications Are Auto Sensor Water Taps Suitable For?
Auto sensor water taps are suitable for a wide range of applications, including hotels and homes. They can be wall-mounted or installed on the bench top. Auto sensor water taps are ideal for applications where hygiene is particularly important e.g. Medical, Food Preparation and Aged Care.

Choosing the Right Sensor Tap
When it comes to sensor taps, there are a lot of things to consider. You need to consider the environment you’re installing it in, who will be using it, and what type of tap you need. Let’s take a closer look at each of these factors.
- Environment: One of the most important things to consider when choosing a sensor tap is the environment, you’re installing it in. Is it going to be exposed to a lot of dirt and dust? Will it be used by people with disabilities? Choosing the right tap for your specific application is essential for ensuring its success.
- User: Another thing to think about is who will be using the sensor tap. All users, including those with disabilities, should be able to use an electronic tap without difficulty. Many different types of taps available can cater to all users, so finding the right one shouldn’t be too difficult.
- Type of Tap: Finally, you need to decide on the type of sensor tap you need. Depending on your needs, you may want a wall-mounted or bench-mounted tap. There are also many different types of taps available that range from simple manual taps to more advanced electronic taps with multiple sensors.
Innovative Automatic Hand Wash Tap Technology
Automatic hand wash tap technology is becoming more and more popular as people become more conscious of the need to save water and energy. Our automatic hand wash tap systems feature a unique electronic sensor built into the spout that automatically detects hand movement in the hand washing zone.
When hands are moved away from the hand washing zone, it automatically shuts off, reducing water wastage. The sensor can be wall or bench mounted, with the ability to run on batteries or mains power. There are a variety of finishes available for the Billi automatic hand wash tap, including Chrome, Brushed, Matte Black and Brushed Brass.
Our automatic water tap sensor range features sleek, modern designs. In addition to wall or bench-mounted automatic hand wash taps, we also have sensor soap dispensers that match the taps in our range for the ultimate bathroom & kitchen hygiene solutions. The automatic sensor bathroom taps in our range include:
- Bench-mounted sensor tap
- Wall-mounted auto sensor water tap
- Straight wall mounted automatic hand wash tap
Download the Sensor Tap Specification Sheet
If you’re interested in learning more about our sensor taps, you can download the specification sheets for each automatic hand wash sensor tap. This will give you all the information you need to know about water efficiency, energy conservation, and how to reduce your costs without compromising on quality or reliability. We also have installed guides for each product (ensure your automatic hand wash sensor tap is installed by a qualified tradesperson who will make sure it is installed correctly).
Billi continue to incorporate new technologies into our products so that you can enjoy comfortable and hygienic washrooms without having to worry about your water usage or energy consumption. Our auto sensor taps provide an easy way for you to control your costs and conserve resources without sacrificing performance or convenience.
Where To Buy Auto Sensor Water Taps
Our automatic hand wash sensor range is available at any of our Billi stockists which are located throughout Australia. You can speak to your local automatic hand wash tap experts who can help you determine the right automatic water tap sensor tap for your requirements.

Reducing the chlorine in your tap water can be achieved through the installation of an under-bench instant water filtration system such as our award-winning Eco and Quadra models. By applying our 25+ years of expertise in designing and manufacturing water filtration systems, we can explain the answer to the question, ‘how do you filter chlorine from water?’.
How Do You Filter Chlorine from Tap Water?
We utilise activated carbon fibre filters that offer a graded density profile and feature superior contaminant reduction performance and capacity. These filters contrast significantly with conventional carbon filters which are often held together with a resin that essentially decreases the surface area and therefore the amount of and quality of filtration.
How Many Microns Should My Filter Be?
The micron numbers associated with filters relate to the size of particles a filter can block. So the larger the number, the fewer particles that are filtered. For example, a 5 micron filter will block larger particles than a 0.5 micron filter. Billi’s smallest filter is a 0.2 micron filter which, in addition to reducing chlorine, organic chemicals can also remove parasitic cysts giardia and cryptosporidium as well as reduce heavy metals.
Our Premium Filters page provides more detail on how you filter chlorine from water.
Find a Water Filtration System for You
As all of our water filtration systems incorporate our premium filters, you can choose a Billi Home with confidence knowing that it will continue to deliver optimal water quality. Select your combination of still, chilled, boiling and/or sparkling water, then find the tapware and accessories that suit your style.
For more information, expert advice and a quote on a Billi Home, contact our team today.

One way to measure the level of filtration of a water filter is through a water filter micron rating. Below find out about water filter cartridge micron ratings including filter micron ratings.
For over 30 years Billi has been supplying Australian households with high-quality water filtration systems. Our products are Australian designed & made in our state-of-the-art manufacturing facilities and feature the most advanced water filtration technology. Here is what is filtered out of your water based on the different filters and water filter cartridge micron ratings so you can determine what filter is best for your needs.
About Water Filter Cartridge Micron Ratings
Water filter cartridge micron ratings are determined by the size of the openings in a filter.
Smaller openings represent a smaller carbon filter micron rating and larger openings represent a higher carbon filter micron rating. The smaller the opening/water filter cartridge micron rating, the more a filter will remove from your water.
Our water filters are available in three filtration levels – HSD and 0.2 & 5 water filter cartridge micron ratings.
HSD Filter
The HSD filter removes:
- Chlorine
- Taste and odour
5 Micron Filter
The filter with a 5 carbon filter micron rating provides a standard filtration level, removing:
- Chlorine
- Taste and odour
0.2 Micron Filter
The filter with a 0.2 carbon filter micron rating provides the highest level of filtration, removing:
- Chlorine
- Taste and odour
- Parasitic cysts
Other Filters
For filter micron ratings, there are filters available that only filter out particles however the filters in our range filter out particles along with other contaminants ensuring higher water quality.
Using a high-quality filter not only improves the quality of your filtered water, but they usually last longer and provide a more consistent level of filtration.
During the filtration process, filters accumulate organic matter – which can lead to biofilm development.
Whilst the filters in our range have a 30,000-litre capacity (chlorine reduction), we do recommend replacing your cartridges every 12 months to ensure optimal water quality and operation.
If you are in an area that requires a higher level of water filtration or you have high usage, you may need to replace your filter more often.
Visit Your Local Water Filters Stockist
Use our Store Finder to find your local Billi stockist or contact our customer service team today to speak with a consultant about your water filtration requirements.

Billi offers two options for sparkling water dispenser (in home) systems. The Billi Home BCS which provides boiling, chilled and sparkling water, and the Billi Home CS which provides chilled and sparkling water. Both are an in home sparkling water system that boast numerous water options through one stylish dispenser.
Billi Home BCS Residential Sparkling Water System
The most popular model of our Home range, the Billi Home BCS is the ultimate home drinking water appliance. It is installed with an XL Levered tap that dispenses:
- Boiling
- Chilled and;
- Sparkling

Billi CS Sparkling Water System
Enjoy soda water at home with the Billi CS Sparkling Water system. It boasts a large chilling capacity and can be installed with a stylish dual slimline tap that dispenses:
- Chilled and;
- Sparkling

Choose a Sparkling Water Dispenser for Home
Our website has all the information you need to choose the perfect sparkling water dispenser. The best place to start is on our Billi Home page which offers:
- links to help you choose the right solution
- information about maintenance plans (because instant filtered drinking water systems require regular maintenance and filter replacements) and;
- links to a gallery of images to help you see our stunning tapware installed.
Contact Us for More Information
To learn more about in-home sparkling water dispensers and the options available to you, contact us by calling 1800 812 321 or emailing info@billi.com.au
Hard water is caused by a higher than usual concentration of calcium and magnesium salts in water. If you live in an area where hard water is a concern, a hard water filter will help to soften your water. Below is information on why our systems are suitable for use as hard water filtration systems.
For over 30 years Billi has been at the forefront of the instant filtered boiling and chilled water systems industry. Our products are celebrated for their combination of functionality, performance and contemporary aesthetics and are proudly Australian-made and designed. If you are looking for a water filter for hard water, here is info on the filters we use in our systems:
Hard Water Filtration Systems
In our systems, we use the highest quality filters for drinking water so they are suitable for use as hard water filtration systems. Our premium filters utilise unique Fibron X® technology created by BWT, Europe’s largest water treatment products company. This technology features a graded density profile ensuring maximum performance and capacity and provides superior drinking water quality and consistent filter life.
Our systems enable you to choose the filtration level that best suits your needs. Our 0.2-micron filter provides the highest level of filtration whilst our 5-micron filter provides a more standard level of filtration. Importantly, if you’re looking for a water filter for hard water, both the 0.2 micron and 5-micron filters enable minerals(e.g. fluoride which promotes better dental health) to flow through the appliance whilst preventing limescale build-up.
In addition to limescale, the 0.2-micron filters remove the following from your water:
- Particles
- Chlorine and organic chemicals
- Parasitic cysts including cryptosporidium & giardia
- Heavy metals
Our 5-micron filter provides a more standard option to improve drinking water, removing particles, chlorine and organic chemicals from your water, along with limescale. We do recommend replacing filters in our hard water filtration systems every 12 months to keep your unit running optimally, however some areas and higher usage sites may require filters to be changed more frequently.
One thing to note is that all our water filters for hard water also improve the taste and odour of your drinking water which can encourage users to drink water more often. Drinking enough water each day is crucial for many reasons: it helps regulate body temperature, keeps our immune systems strong, delivers nutrients to cells, and keeps our organs functioning properly. In addition, staying well hydrated improves sleep quality, cognition and mood.
Enquire About A Water Filter For Hard Water Today
Call 1800 812 321 to speak with a member of our customer service team about our hard water filtration system. Or you can visit your local Billi stockist. Use our Store Finder to find your nearest stockist.

Commercial water dispensers provide the convenience of instant boiling, chilled, sparkling or still tap water. No more water container replacements and waiting for the kettle to boil! Below find out all the additional benefits of our commercial filtered water dispensers that make them so popular in a wide range of commercial spaces.
For over 30 years Billi has been designing and making high-quality water filtration systems, right here in Australia. We pride ourselves on being at the forefront of water filtration and with in-house research & development team, our systems feature the most advanced water filtration technology. Here are the features that make our commercial water dispenser machines industry-leading and info on how to determine the right water filtration system for your requirements:
Features Of Our Commercial Filtered Water Dispenser
By having the perfect combination of functionality, performance & contemporary aesthetics, it’s easy to see why so many people around the world choose our water filtration systems – for both commercial spaces and residential.
So what are the features that make our commercial water dispenser machines so popular?
- Space-saving designs. Our systems have one of the smallest footprints on the market
- They are safer to use with concealed safety locks and splash-free boiling water delivery
- Quick, easy and cost-effective installation with no need to cut into joinery
- Advanced Heat Exchange Technology and stand by mode for energy efficiency
- Service Plans that ensure ongoing optimal water quality and trouble-free operation
- Replacement cartridges are available online
- Plus models that provide both filtered water and hot/cold water for the sink (ideal if you don’t already have access to a hot water service)
Finding The Right Commercial Filtered Water Dispenser
Commercial water dispenser machines are designed to provide premium quality drinking water easily and conveniently.
We know it’s important to ensure you have the right commercial filtered water dispenser for your requirements so we created the Spec Generator to help you determine what system is best for your commercial space.
Customer Support & Care
To ensure your commercial water filtration system continues to produce optimal water quality, each system needs regular maintenance & filter replacements. We offer various service plans depending on your usage frequency & servicing needs. Download the Billi Service Plan Brochure to find out more.
Enquire About Commercial Filtered Water Dispenser Today
Contact us today to speak with a member of our customer service team to find out more about Commercial water dispenser machine options and the right system for your requirements.
You can also speak with your local water filtration experts by finding your nearest Billi Stockists.

Did you know that soda water is great to use in your cooking? Below we give you some ideas on how you can add soda water to your recipes and how we make it super easy to incorporate soda water into your cooking.
Billi has been at the forefront of the instant filtered boiling and chilled water systems industry for over 30 years. All our water filtration systems come with an assurance of quality, innovation & sustainability and are proudly Australian-designed & made to strict quality standards in our state-of-the-art facilities in Melbourne. If you’re keen to make some super delicious recipes, discover why you should add soda water to recipes:
Ways To Add Soda Water To Recipes
Soda water is great in the kitchen as it’s hugely versatile and is also a healthier alternative to ingredients that have a high sugar content or artificial additives in them. Read our top recommendations for how you can exchange other ingredients for soda water, in recipes:
- Create light and fluffy pancakes with a soda water batter. Soda water pancakes will take your pancakes to the next level and have your family lining up for more!
- Impress your guests when entertaining with soda water cocktails. Soda water has fewer calories than soft drinks & juices and it’s great for balancing out sweet ingredients with its neutral flavour and effervescence.
- Cook your vegetables in boiling soda water to help them maintain crunch and retain their original, vibrant colour
- Mix flour with soda water to create a light and fluffy tempura soda water batter
- Substitute one part milk with one part soda water in your waffle recipe for a light yet super crunchy waffles
- Add soda water to your cake recipes for a deliciously moist cake with a lighter consistency
- Create infused water with your favourite flavours (try crushing fruit such as melons and berries with some mint – yum!)
Our Billi Home BCS and Billi Home CS systems give you instant soda water on tap making it super quick, easy and convenient to add soda water into your recipes. Our premium filters also remove all the nasties from your water giving you soda water that tastes great.
Get Soda Water On Tap At Home With A Billi Water Filtration System
See what a Billi water filtration system would look like in your kitchen by using the 3D-Build. Choose a water combination, dispenser, finish colour and accessories and then shop for your selection online! You can also book installation with an accredited Billi technician online too.
We also have Billi stockists located throughout Australia. Use our Store Finderto find your nearest stockist to speak with your local water filtration experts and view our systems that give you instant soda water on tap.
