Billi is proud to support the Pickles and Magpies teams from Churchlands Senior High School WA for the 2026 Pedal Prix season.

Pedal Prix is a student endurance racing program where teams design, build, maintain and race human-powered vehicles in long format team events. The program gives students practical experience in engineering, teamwork, problem solving and endurance while encouraging collaboration both on and off the track.

The opening round in Bunbury WA brought together students, teachers, volunteers and families for a successful day of racing and learning.

With vehicles running strongly throughout the event, students worked together across driving, mechanical support, strategy and team operations to keep everything moving smoothly during the 14-hour race day.

Programs like Pedal Prix create valuable opportunities for students to apply classroom learning in a real world environment.  Students develop practical technical skills while also building resilience, communication, leadership and teamwork through shared challenges and competition.

At Billi, innovation and continuous improvement are central to our culture. As a company with a strong focus on engineering, product development and in house research and development, we are passionate about supporting programs that encourage students to explore practical problem solving and hands on learning experiences.

Billi’s sponsorship helps support team operations across the season and contributes towards equipment, maintenance, race preparation and reducing participation costs for students.

We congratulate all students, staff, volunteers and families involved in the Bunbury event and look forward to following the Churchlands Senior High School teams throughout the 2026 Pedal Prix season.

Media Contact: 

 
Christy Minutoli 
Marketing Manager ANZ 
christy.minutoli@billi.com.au 

Royce Tan
Marketing Coordinator – Brand & Content
royce.tan@billi.com.au 

Safety, Quality, and Sustainability: Billi Group’s ISO Journey

At Billi, we believe in our rallying mantra of “The Power of One”—it is an apt call to unite our expanding influence as a global company. Following our recent relocation to our new headquarters and factory office in Reservoir VIC, we are proud to announce that our commitment to excellence at this fit-for-future facility has been officially re-certified. 

At the end of 2025, Billi Australia successfully completed a comprehensive audit with BSI Global. This audit was a critical step in updating our certifications to reflect our new operations, ensuring that our management systems remain world-class as we expand our manufacturing and distribution capacity. 

A Message from Leadership 

In recognition of our ongoing dedication to these standards, David Gardiner, Billi WHS Manager ANZ, shared his thoughts on the importance of this milestone: 

“For this World Day for Safety and Health at Work, Billi reaffirms our commitment to ISO 9001, 45001 & 14001 – Work Health and Safety standards. By embedding safety into every process, we ensure the wellbeing of our people, partners, and customers every day.” 

What Does ISO Mean? 

While many recognise the name, few know its origin. ISO is the short name for the International Organisation for Standardisation. It is not an acronym, but a name inspired by the Greek word isos, meaning “equal”. This reflects a global mission to create consistency and equality in standards worldwide, regardless of language or location. 

(*reference: https://www.iso.org/about)  

The Gold Standard: Billi’s Certified Systems 

The recent audit was rigorous, covering three vital pillars of our business operations:

• ISO 9001:2015 (Quality Management System): Ensuring our products and services consistently meet customer and regulatory requirements. 
   

• ISO 14001:2015 (Environmental Management System): Demonstrating our dedication to reducing our environmental footprint, improving resource efficiency, and driving sustainable practices. 
   

• ISO 45001:2018 (Occupational Health & Safety): Confirming that we prioritise the health, safety, and wellbeing of our team above all else. 

A Perfect Result 

“We are thrilled to share that the audit was completed with zero findings. Our certifications have been officially updated to our new address, confirming that our new facility operates at the highest possible global standards. 

By meeting the ISO 45001 standard, we have proven our commitment to a safe workplace for everyone. Likewise, our ISO 14001 certification underscores our ‘duty of care’ as we navigate our global impact and sustainability goals.” 

Driven by the “Power of One” 

This achievement is a direct result of the dedication and collaboration of the entire Billi team. As we progress through 2026, these certifications provide the solid foundation needed to present a single, strong, and safe front to our partners and customers worldwide. 

Together, we are embedding best practices into every tap we manufacture and every system we design, ensuring that sustainability and safety remain at the forefront of the Billi legacy. 

About Billi Australia 
For over 35 years, Billi has been designing and manufacturing premium instant boiling, chilled and sparkling filtered water systems in Australia. Renowned for quality, innovation, and timeless design, Billi products are specified by leading architects and designers and trusted by homeowners who demand the very best. 

Media Contact: 

 
Christy Minutoli 
Marketing Manager ANZ 
christy.minutoli@billi.com.au 

Royce Tan
Marketing Coordinator – Brand & Content
royce.tan@billi.com.au 

Empower sustainable specification with Billi’s Quadra and Quadra Plus.
Featuring high RPV scores and robust Green Star Fitouts compatibility, these systems simplify achieving credits across key categories – helping specifiers meet targets and advance Australia’s transition to a greener built environment.

The pursuit of a sustainable built environment is a journey driven by uncompromising vision, unwavering commitment and bold action. Yet, the milestones along the way are not marked by lofty ideals alone – they’re punctuated by the tangible reality of numbers, documents and meticulously measured metrics. This is especially true when navigating the complexities of sustainability certifications and ratings – but the sheer volume of data associated with specified materials and products can feel particularly overwhelming.
And so, with the new Green Star Fitouts rating tool’s launch as a backdrop, we explore how specifiers can strategically consider product selection to achieve tangible results within the established frameworks used today and – through the lens of Billi’s Quadra and Quadra Plus systems – answer a fundamental question: why are product sustainability metrics essential in facilitating this process?

ACHIEVING CREDITS THROUGH SUSTAINABLE SPECIFICATION

Industry professionals will be familiar with the Green Star Buildings rating tool, a fundamental device on the path to Green Star certification. And now, sharing the same methodology, the Green Star Fitouts rating tool is set to roll out, evolving its Green Star Interiors counterpart and raising the bar on carbon, well-being and circularity.
The tool is set to provide a framework to achieve a rating by accumulating credits across five different categories: Circular, Responsible, Healthy, Positive and People. It will set out specific criteria to assess whether – and how well – a project is meeting the credit outcome, falling into one of the performance levels: Minimum Expectation, Credit Achievement and Exceptional Performance.

THE VALUE OF THE RESPONSIBLE PRODUCT VALUE (RPV)

Architects, designers and specifiers will need to demonstrate that the products they specify meet outlined sustainability benchmarks, and a crucial mechanism that will help them assess a product’s contribution to the credits will be the Responsible Product Value (RPV).
An RPV is calculated based on an initiative’s ability to meet criteria that sit across the Responsible, Positive, Healthy and Circular categories. Each of these carries a fixed-point value, and their sum amounts to the product’s total RPV.

HIGHER RPV, HIGHER POTENTIAL: THE QUADRA EXAMPLE

Specifying products with an RPV may contribute towards achieving the Responsible products credits and Billi’s Quadra and Quadra Plus systems – with an RPV of 16 – are an excellent showcase of that methodology. Their RPV score is based on their Global GreenTag product-specific EPDs – worth five points – and their Global GreenTag LCARate Gold certification – which is worth 11 points.

THE GREEN STAR RESPONSIBLE PRODUCTS FRAMEWORK

While the Fitouts tool is yet to be rolled out, the mechanism for assessing products against these categories is already well-established in the Green Star Buildings tool, providing a framework outlining how a product’s metrics can translate into tangible outcomes and ratings.
Quadra and Quadra Plus can contribute to achieving the Responsible Products credits in Green Star. In the Green Star Buildings rating tool, the RPV of 16 allows them to contribute to achieving credits in the Responsible Systems category, placing them in the Exceptional Performance tier with a required minimum RPV of 11 at a product level.

THE ALL-ELECTRIC BENEFITS

As all-electric units, the Quadra and Quadra Plus systems can also help pursue goals related to fully electric and fossil-fuel-free outcomes, which might require the project to use electricity to power heating and cooling, domestic hot water and cooking.

HEALTHY, LOW-TOXIN MATERIALS

Both systems contain no VOCs or BPA and are Watermark and WELL-certified. In addition, the Gold Level certification under Global GreenTag standards, along with the maximum score for Health & Toxicity the products achieve, further highlights the system’s potential to help support obtaining relevant outcomes within existing frameworks.

WATER EFFICIENCY
In addition, Quadra and Quadra Plus systems’ WELs ratings and flow rates – ranging from 5 stars and 5 litres per minute to 6 stars and 4.5 litres per minute, depending on the chosen dispenser option – can help industry professionals meet relevant criteria for water efficiency.

SUPPORTING OCCUPANT WELLNESS
Beyond direct credit contributions, the Quadra and Quadra Plus support the goals of a healthy indoor environment. Their ergonomic design enhances usability, while the silent, water-cooled operation contributes positively to acoustic comfort. And by not requiring cabinet ventilation, they also prevent unwanted heat from impacting thermal comfort in occupied spaces.

EPD AND THE UPFRONT CARBON REDUCTION

Plus, Quadra and Quadra Plus’ product-specific EPDs equip architects, designers and specifiers with a crucial metric they require to meet the upfront carbon reduction criteria – the Upfront Reduced Carbon unit, which is 167kgC02e/Unit for Modules A1-A3 (cradle to gate).
To achieve the credit under Minimum Expectations, the upfront carbon emissions will have to be at least 10% less than those of a reference fitout, for Credit Achievement – 20%, and for Exceptional Performance, the fitout’s upfront carbon emissions will have to be at least 40% less than those of a reference fitout.
Any project seeking a rating under the Green Star Buildings framework will have to reduce its upfront carbon by a minimum of 10% for Minimum Expectation, while any project seeking higher ratings will require a reduction of 30% to achieve the Credit Achievement. Billi’s product-specific EPD provides the exact third-party verified data required to make this calculation.
“It’s essential for industry professionals to collaborate with suppliers to identify opportunities to reduce the project’s carbon footprint throughout the entire supply chain,” says Fergus Tough, Billi’s Director of Manufacturing Operations.

THE COLLECTIVE NEED FOR A SUSTAINABILITY STEP-UP

There is no doubt that architects, designers and specifiers can leverage the potential of sustainable products with robust sustainability metrics – like Quadra and Quadra Plus – to unlock an effective pathway to relevant ratings and a greener built environment overall. And with the new Green Star Fitouts rating tool being rolled out, the navigational toolbox industry professionals have at their disposal is getting increasingly more nuanced and demanding.
“Based on the Green Star Building system rollout in 2022, and the Green Star Fitouts in 2025, with planned stricter requirements in the coming years, we see that the supplier side of the equation will be called to accountability as well,” says Fergus. “This system calls for prior consideration of the end-user’s well-being and better monitoring from cradle to grave of our product lifecycle. This changes the perspective to a much more holistic one and will drive faster improvement in fitout design for the industry.”
Based on the fact that the Quadra system’s cradle-to-grave number is 175.98 kg CO2 Eq (Carbon Dioxide Equivalent) – about 35% lower than the industry average for worst case product (271.7 kg CO2 Eq) – Billi is certainly well equipped to lead the way.

STRENGTHENING “AHEAD OF THE MARKET” COMPLIANCE

Sitting in the top 35% of Global GreenTag internal rankings with “ahead of the market” compliance, both Quadra and Quadra Plus set an example for highly considered product development. But how is Billi planning to strengthen its leadership position in metric-driven sustainable hydration solutions and in Green Star Fitout compliance?
“We have recently launched with BIMSTORE to keep our digital drawing and 3D files accessible and up to date, and we provide ongoing information to third-party industry websites like Architecture & Design to improve product navigation and search,” says Christy Minutoli, Billi’s Marketing Manager ANZ. “We’re also about to release Billi’s first sustainability report and are ramping up our ongoing collaboration with Global GreenTag and the broader architecture and design industry, with a few exciting initiatives currently underway.”
Billi is also transitioning older units to R290 gas. “That means we’ll be adding a few more options to our sustainable products range – and expanding options for Green Star applicants in buildings or specification design.”
Ultimately, the journey towards achieving Green Star certifications and fostering a more sustainable built environment is intrinsically linked to robust sustainability metrics. And as Green Star tools continue to evolve and demand more from manufacturers, products like Quadra and Quadra Plus – with their independently verified metrics, impressive RPV and the company’s plans to expand their sustainable product range – serve as prime examples of how manufacturers can empower architects, designers, and specifiers to make sustainable product choices and confidently navigate the path to achieving their Green Star aspirations.

SUSTA I N A B I L I T Y  AWA R D S  2 0 2 5 

S U S TA I N A B I L I T Y  eBOOK  2025

BRANKO MILETIC, EDITOR

Architecture & Design 

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Launched in 2006, Billi’s Quadra system revolutionised underbench drinking water systems with energy reclaim technology and user-first design. Nearly two decades on, Quadra continues to set the benchmark for efficiency, sustainability and design innovation in residential and commercial water systems.in residential and commercial water systems.

When Billi launched in 1989, the small, Aussie-grown company was bursting into an establishing water filtration market with some pretty groundbreaking ideas on how to galvanise the industry. And they accomplished this ambitious vision by introducing Australia to the first underbench boiling and chilled drinking water system only a few years later. This pioneering launch laid the groundwork for Billi’s future prominence in the market, setting in motion years of innovation and exciting technological and product releases.

One of them was the landmark launch of Billi’s signature Quadra underbench water system in 2006. Pioneering a unique heat energy reclaim system that significantly enhances energy efficiency, at the time of launch, the Quadra range solidified Billi’s reputation as an innovative, environmentally-driven disruptor in the water systems space. And now, almost 20 years on, we take a closer look at the Quadra range to uncover the innovation behind this revolutionary system, understand how it’s maintained its unwavering relevance over the years, and explore the design philosophy that brought it to life in the first place.

THE END USER
“The end user has always been at the heart of our design philosophy,” says David Craggs, Billi’s Head of Research & Development.
“From the meticulous design of our hot water safety labels and the addition of a digital user interface to expanding user controls for temperature settings, perfecting the spout splash dynamics and dispenser design – we’re constantly improving our product design to enhance user experience.”

It’s evident that the very same, user-driven ethos informed Quadra’s mid-2000s launch. While there was quite a lot of innovation happening in the water system space at the time, Quadra introduced some particularly inventive features that directly addressed shifting consumer needs and evolving requirements of the built environment.
In essence, Quadra’s innovative heat energy reclaim system captures and reuses the energy produced during the chilling cycle to preheat the boiling water, leading to significant energy savings and improved efficiency. In addition, Quadra introduced water-cooled technology, which is generally considered more energy-efficient and does not require cupboard ventilation or a cooling fan, making installation easier, preventing the release of exhaust heat into surrounding cabinetry and ensuring much quieter operation.

This noise-reduced, efficient and space-saving underbench design made it easier to integrate into various residential and commercial environments, offering architects and designers at the time a unique opportunity to specify water systems in applications that weren’t an option before.
With such an outstanding fusion of performance, convenience, improved efficiency and energy savings, no wonder that the ripples of Quadra’s momentous launch still influence the water systems landscape to this day.

QUADRA’S ENDURING RELEVANCE

Since the launch, the range has expanded its product family, and now comprises Quadra, Quadra Plus and Quadra Twin Plus. The Quadra provides instant boiling and chilled filtered water, while the Quadra Plus adds a separate sink mixer tap with its own hot and cold-water supply. The Quadra Twin Plus provides boiling and chilled water and features two separate sink mixer taps with hot and cold water.
Designed to work in commercial and residential spaces, the systems boast a selection of refined dispenser options, including XT Touch, XR Remote, XL Levered and the award-winning Multifunction Mixer Tap, launched in 2024 and recognised with a Good Design Award, complemented by a range of versatile contemporary finishes from classic matte white to urban brass and gunmetal grey. In addition, the XL Levered option is available with red and blue coloured levers and braille pads to support vision-impaired users.

This design versatility is also reflected in the varying capacity of each system, showcasing Billi’s commitment to meeting customer needs and ensuring the best possible experience. Specifiers can select an appropriate system depending on the number of users it’s meant to cater to, hourly delivery of boiling or chilled water cups, and a total current draw needed to accommodate the desired operation. Even the temperature of the chilled water can be adjusted between 6°C and 15°C to accommodate individual user preferences. Billi also offers custom service plan options to ensure continuous safe drinking water onsite – with periodic plans available for locations with multiple units, the company provides a bespoke management system for every customer’s needs.

Alongside versatile choice, outstanding quality and excellent functionality – backed by a two-year warranty – Quadra’s environmental profile continues to be the cornerstone of its unwavering relevance. And essential to its sustainability performance is the natural gas refrigerant (R290) – with a negligible global warming potential (GWP), it plays a critical role in the system’s efficiency.
“R290 exhibits exceptional thermodynamic characteristics, enhancing heat transfer efficiency and expediting cooling processes,” explains Fergus Tough, Billi’s Director of Manufacturing Operations. “As a result, R290-powered systems generally demand less energy for temperature control, reducing both energy usage and utility expenses.”
From a health, safety and well-being perspective, the products contain no VOCs or BPAs and Quadra filters are manufactured with bacteria- and biofilm-resistant materials for improved water safety and quality. Plus, both the “red for no, green for go” smart locking technology with visual safety and fault indicators and the clever Splash Free™ technology underscore the systems’ user-centric character.

A WATER-TIGHT SHIP: RELIABILITY, CERTIFIED

It’s very clear that this holistic design continues to be as relevant as when Quadra first launched, and an array of essential sustainability certifications underscores this enduring character.
Billi is a cornerstone member of the International WELL Building Institute (IWBI), and both Quadra and Quadra Plus are Watermark-certified, have Environmental Product Declarations (EPDs) and are certified Gold Level under Global GreenTag standards. This certification not only reflects their commitment to sustainability across the full lifecycle of the product – including energy and water efficiency, reduced environmental impact, low-VOC emissions, healthy indoor environments, ethical manufacturing practices, and responsible sourcing of materials – but also recognises the maximum score the products achieve for Health & Toxicity, further highlighting their potential to support relevant outcomes within existing frameworks.
For architects and designers striving for sustainable building certifications like Green Star, specifying products with recognised ecolabels provides valuable documentation and contributes towards achieving their project goals. For instance, specifying Quadra and Quadra Plus can contribute to achieving the Responsible Products credits in Green Star. In the Green Star Buildings rating tool, the RPV of 16 allows them to contribute to achieving credits in the Responsible Systems category, placing them in the Exceptional Performance tier with a required minimum RPV of 11 at the product level.

This potential to help architects and designers achieve their sustainability aspirations is underscored by Global GreenTag’s assessment of Quadra ranges’ compliance as “ahead of the market,” positioning them in the top 35% of Global GreenTag’s internal ranking.

STAYING AHEAD OF THE MARKET, LOCALLY AND GLOBALLY

With the “ahead of the market” Global GreenTag compliance under Quadra and Quadra Plus’ belt, Billi, which has just started its global expansion, is looking at a much more complex market of international regulations to adhere to.

“It adds another layer of complexity when we look at sustainability as a manufacturer,” says Royce Tan, the company’s Brand Marketing Coordinator. “It highlights the ‘duty of care’ and our own global impact as an international conglomerate.” With such a strong commitment to industry-wide collaboration, a data-driven approach to innovation and a constant push to advance sustainability ambitions locally and abroad, what’s next for Billi and for the Quadra systems?
“The latest units are based on the consistent success of an all-in-one underbench water filtration solution, like our flagship model, the Quadra,” David says, explaining that the last iteration of the Quadra range, Quadra Sparkling, has now evolved into the OmniOne. “We’ve improved the touchscreen interface in OmniOne, introducing better customisation controls and even safety mitigations in the unit,” he continues. “Now, the new XT Motion will combine the convenience of buttons with motion-sensor controls for all functions on the sides, back and top to enable more convenient, inclusive and hands-free operation, supporting disability access and helping ensure infection control.”

As Billi’s intuitive refinements continue to improve the user experience over the coming years, another challenge lies ahead, and the company is facing it with readiness, curiosity and optimism. “We are approaching the energy efficiency limit of unit design,” explains David. “That’s because it’s impossible to increase the capacity without increasing energy use
or altering the size of the system. So, for us, this will be the most exciting challenge, once we’ve exhausted the limits of conventional appliance design
Based on the Quadra system’s trajectory to date, it’s safe to assume that Billi is most certainly going to rise to the challenge, and we can expect continued market-defying innovations.

Sustainability E-Book 2025 

BRANKO MILETIC, EDITOR 

Architecture & Design Australia 

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At Billi, we have always been proud to be at the heart of the Australian home, providing premium filtered water solutions that combine luxury with innovation. Today, we are proud to share a significant milestone in our journey toward a more sustainable future: our transition to 100% compliant, eco-friendly packaging.

Embracing Change for a Cleaner Australia As a homeowner, you understand the importance of preserving the beautiful Australian environment for the generations to come. Billi Australia is fully committed to this mission, ensuring we are not only compliant with state mandates but leading the industry in sustainable practices.

As announced on 1 July 2025, Western Australia officially banned the use of expanded plastic moulded packaging under the Environmental Protection (Prohibited Plastics and Balloons) Regulations 2018. This ban specifically targets:

• Expanded polystyrene (EPS)
• Expanded polyethene (EPE)
• Expanded polypropylene (EPP)

A Message from Our Supply Chain Team

We have been working diligently to stay ahead of these regulations. Our Supply Chain Manager Karol Recki recently shared an update on the tangible changes we’ve implemented:

“We changed our polystyrene (EPS) spacers to honeycomb—a biodegradable material made from recycled paper—late last year. While we may still have a small quantity of units at Billi HQ produced prior to the break point, every step we take is designed to eliminate waste. Furthermore, Billi does not use EPE nor EPP for packaging.”

Innovation Beyond the Box Our commitment doesn’t stop at the spacers. We are constantly investing in new ways to reduce our footprint. Our team has already commenced investigating the option to move towards plant fibre pallet strapping, ensuring that even the smallest components of our delivery process align with our “Green” philosophy.

What This Means for You When you choose a Billi system, you are investing in a brand that values the planet as much as you do.

• Eco-Friendly Protection: Your unit is protected by recycled, biodegradable honeycomb structures rather than non-recyclable plastics.
• Future-Proofed Compliance: While Western Australia has set the standard, we are already preparing for the New South Wales Plastic Plan 2.0, ensuring that no matter where you live, your Billi product is environmentally responsible.
• Premium Quality, Zero Compromise: While our materials are changing, our standards remain elite. Your Billi system will arrive in perfect condition, ready to provide pure, refreshing water for years to come.

We invite you to join us in celebrating this step forward. By choosing Billi, you aren’t just choosing world-class design—you’re choosing a cleaner, greener Australia.

About Billi Australia

For over 35 years, Billi has been designing and manufacturing premium instant boiling, chilled and sparkling filtered water systems in Australia. Renowned for quality, innovation, and timeless design, Billi products are specified by leading architects and designers and trusted by homeowners who demand the very best.

Media Contact:

Christy Minutoli

Marketing Manager ANZ

christy.minutoli@billi.com.au

Royce Tan

Marketing Coordinator – Brand & Content

royce.tan@billi.com.au

Melbourne, Australia 04/12/2025

Billi Australia is proud to announce a new partnership with Water Polo Australia (WPA), marking the beginning of an exciting collaboration built on a shared passion for water, performance, sustainability and community wellbeing.

Billi has become an Official Partner of Water Polo Australia in 2026, supporting the sport across national teams, community programs and major events. The partnership will include co-branded activations, digital campaigns, social content and athlete engagement opportunities throughout the year.

“Water Polo Australia represents teamwork, endurance and excellence, which are values that align perfectly with who we are at Billi,” said Christy Minutoli, Marketing Manager ANZ at Billi Australia.

“We share the same passion for water and its impact on health, performance and everyday life. We are proud to help Australians tap into better hydration, and this partnership gives us an incredible platform to bring that to life.”

Through the partnership, Billi will showcase its commitment to sustainability and wellbeing, connecting its advanced water systems with the high-performance world of aquatic sport. Together, Billi and WPA will highlight the role of hydration in wellness, recovery and performance, both in the pool and beyond.

“We are thrilled to welcome Billi Australia as an Official Partner of Water Polo Australia,” said Tim Welsford, CEO of Water Polo Australia. “Their commitment to quality, sustainability and hydration aligns perfectly with our values, and we look forward to creating engaging experiences for our members, particularly at AWPYC next year.”

This partnership reinforces Billi’s position as the leading choice for premium water systems across residential, commercial and professional environments.

About Billi Australia
For over 35 years, Billi has been an Australian leader in design-led, sustainable filtered drinking water systems. From workplaces and homes to major projects, Billi’s innovative filtration and boiling, chilled and sparkling systems deliver instant hydration with style, performance and environmental care.

About Water Polo Australia
Water Polo Australia (WPA) is the national governing body for the sport of water polo, representing elite athletes, national teams and community programs across the country. WPA is committed to developing the sport from grassroots to international competition.

Since 1989, Billi has proudly designed and manufactured premium filtered drinking water systems in Melbourne. For more than 35 years, we’ve been committed to keeping our innovation local, ensuring every system reflects the quality and reliability of Australian made manufacturing.

Now, we’re excited to announce the opening of our brand-new Head Office and Manufacturing Facility in Melbourne’s Reservoir Business Hub, a future-fit space that takes Billi’s heritage and positions it for the next generation.

A Future-Ready Facility

Our new headquarters is more than just a bigger space; it’s been carefully considered to expand our capacity, improve efficiency, and support our ongoing growth.

Key highlights include:

• Better Capacity – 70% more space with a 7,810 m² warehouse and expanded production capability
• Better Innovation – A dedicated R&D hub and working showroom, bringing product design, testing and customer experience together
• Better Facilities – A state-of-the-art workspace built to support collaboration, wellbeing and performance
• Better Service – Smarter logistics, improved storage, and streamlined distribution to deliver faster service across Australia
• Better Melbourne Made – Reinforcing our commitment to locally designed and manufactured solutions, proudly Melbourne made since 1989

Sustainability at the Core

As a company dedicated to creating products that contribute to Green Star certified buildings, it was important that our new headquarters also set the benchmark for sustainability.

The Reservoir Business Hub, developed by ESR Australia, has achieved a 5-Star Green Star Design & As Built certification, a recognition of the developer’s commitment to sustainable industrial precincts.

Key outcomes include:

• Onsite solar PV systems, rainwater harvesting, LED lighting and EV charging infrastructure
• 20,470kg of construction waste diverted from landfill
• 12.5% reduction in embodied carbon during construction
• Extensive use of sustainable and responsibly sourced materials

By moving into this ESR-developed Green Star certified facility, Billi is proud to align our own sustainability values with an environment that supports healthier workplaces, reduced environmental impact, and a more sustainable future.

“Opening our new headquarters in Reservoir marks a pivotal moment for Billi. It’s more than a new facility, it’s a statement of our commitment to smarter manufacturing, sustainable growth, and proudly Melbourne-made innovation. I’m incredibly proud of how our team brought the new warehouse and manufacturing operations online with zero disruption to business performance. Their professionalism and dedication have been nothing short of exceptional. This move is a key milestone in Billi’s journey from Good to Great, and I couldn’t be more excited about what’s ahead”. – Fergus Tough, Director of Manufacturing Operations.

What’s Next

This relocation marks a major milestone for Billi, but it’s just the beginning. Next, we’ll be unveiling a new office and showroom fit-out, a space designed to showcase the very best of Australian innovation, design and sustainability while creating an inspiring environment for customers, partners and employees.

About Billi Billi is an Australian leader in boiling, chilled and sparkling filtered drinking water systems. Proudly Melbourne made since 1989, Billi continues to set the standard for Australian made innovation, combining premium design, world-class sustainability and a commitment to delivering better experiences at every touchpoint.

The journey toward a truly sustainable built environment is powered by bold vision, long-term commitment, and decisive action. However, progress isn’t measured by ideals alone; it’s validated by tangible evidence: metrics, certifications, and rigorous documentation.

This is particularly crucial when navigating the evolving landscape of environmental rating systems, where data volumes can be vast, especially regarding specified materials and product compliance.

With the launch of the Green Star Fitouts rating tool on the horizon, we explore how design professionals can make strategic product choices that deliver measurable environmental outcomes. Using Billi’s Quadra and Quadra Plus systems as a case study, we examine a core question: Why are verified sustainability metrics essential in achieving high-performance certification outcomes?

Elevating Fitouts Through Smart Specification

Many in the industry are familiar with the Green Star Buildings framework. The upcoming Fitouts rating tool, building on the Green Star Interiors foundation, introduces more ambitious targets across key focus areas, including decarbonisation, circular economy, occupant health, and social value.

The tool will award credits across five core categories:

• Circular
• Responsible
• Healthy
• Positive
• People

Each project is assessed according to specific criteria and classified across three tiers: Minimum Expectation, Credit Achievement, and Exceptional Performance.

Understanding the Responsible Product Value (RPV)

One of the key tools to evaluate product performance within the Green Star framework is the Responsible Product Value (RPV)—a scoring system used to measure how well a product aligns with sustainability objectives across four categories: Responsible, Circular, Healthy, and Positive.

Each category contributes a fixed number of points, and the total defines the product’s RPV. The higher the RPV, the greater its contribution to credit achievements within a fitout project.

Higher RPV, higher potential: The Quadra example

Specifying products with a high RPV contributes significantly towards achieving the Responsible Products credits. Billi’s Quadra and Quadra Plus systems – with an RPV of 16 – are an excellent showcase of that methodology. Their RPV score is based on their Global GreenTag product-specific EPDs (worth five points) and their Global GreenTag LCARate Gold certification (worth eleven points).

Sustainable Hydration Solutions for Green Star Fitouts: Quadra & Quadra Plus Lead the Way

As the Green Star Fitouts tool enters the Australian market, sustainability-focused products are becoming critical for design professionals aiming to meet evolving certification standards. While this new rating tool is still rolling out, its foundational assessment approach is well-established in the Green Star Buildings tool, offering a clear framework for evaluating a product’s impact on environmental and performance outcomes.

Contributing to Green Star Responsible Products Credits

Billi’s Quadra and Quadra Plus systems are engineered to support compliance with the Green Star Responsible Products Framework, delivering independently verified sustainability performance.

In the Green Star Buildings rating tool, these systems have a Responsible Product Value (RPV) of 16, exceeding the minimum RPV of 11 required for Exceptional Performance under the Responsible Systems category. This positions Quadra and Quadra Plus as standout products for professionals aiming for high-performance fitouts and building certifications.

Key Sustainability Features That Support Green Star Credits

1. All-Electric Operation for Fossil Fuel-Free Goals

As fully electric systems, Quadra and Quadra Plus help achieve Green Star outcomes that require the elimination of fossil fuels for:

• Heating and cooling
• Domestic hot water
• Cooking applications

This aligns with future-forward building designs that aim for 100% electric operation.

2. Low-Toxin, Health-Conscious Materials

Quadra and Quadra Plus are manufactured using zero-VOC and BPA-free materials. These units are:

• Watermark certified
• WELL compliance-ready certifications
• Global GreenTag Gold Level certified

Additionally, they earn the maximum Health & Toxicity score under Global GreenTag, making them ideal for projects prioritising occupant health and wellbeing.

3. Water Efficiency & WELS Ratings

Water usage is a key sustainability metric. Depending on the model selected, Quadra and Quadra Plus feature:

• WELS ratings of 5 to 6 stars
• Flow rates from 5.0 to 4.5 litres per minute

This supports water efficiency targets in both Green Star Buildings and Green Star Fitouts projects.

Supporting Occupant Comfort and Wellness

Beyond direct credit contributions, Quadra and Quadra Plus also enhance indoor environmental quality:

• Ergonomic and intuitive design
• Whisper-quiet, water-cooled operation improves acoustic comfort
• No need for cabinet ventilation helps maintain thermal comfort

These features contribute to a healthier, more comfortable indoor environment—critical for WELL and Green Star criteria.

Driving Carbon Reduction With Product-Specific EPDs

Billi provides product-specific Environmental Product Declarations (EPDs) for Quadra and Quadra Plus, supporting calculations for Green Star’s Upfront Carbon Emissions credits. Key metrics include:

• 167 kg CO2 Eq unit (Modules A1-A3, cradle to gate)
• 175.98 kg CO2 Eq unit cradle-to-grave

Compared to an industry worst-case average of 271.7 kg CO2 Eq, Billi products demonstrate an upfront carbon saving of approximately 35%.

Credit Pathways for Carbon Performance:

These verified metrics help specifiers confidently target high-performance fitout outcomes under Green Star.

Embodied Carbon Reduction in Practice

According to Fergus Tough, Director of Manufacturing Operations at Billi:

“Case study analysis shows that material substitutions using low-embodied-carbon alternatives can reduce overall embodied carbon by 19% to 46%.”

With Australia’s upfront carbon emissions projected to rise from 16% to 85% of total building emissions by 2050, decisions around material selection will have long-term impacts. Billi’s transition to natural refrigerant R290—with zero ozone depletion potential and a GWP of <5—is one of many steps in its carbon reduction strategy.

Ahead of the Market: Verified, Transparent, and Digital-Ready

Both Quadra and Quadra Plus sit in the top 35% of Global GreenTag’s internal rankings, classified as “Ahead of the Market” for sustainability compliance.

To support specification and compliance documentation, Billi has:

• Published BIM content via BIMstore
• Provided up-to-date information to platforms like Architecture & Design
• Committed to publishing its first Sustainability Report
• Ongoing collaboration with Global GreenTag

Empowering the Next Generation of Sustainable Fitouts

The evolution of the Green Star Fitouts rating tool highlights the industry’s shift toward metric-driven sustainability. With products like Quadra and Quadra Plus, Billi equips architects, designers, and specifiers with the tools they need to:

• Reduce embodied and operational carbon
• Achieve health and wellness targets
• Contribute to Responsible Products credits
• Stay ahead of compliance requirements

By combining robust sustainability metrics with third-party verification, Billi sets the standard for responsible hydration solutions in Australia’s green building landscape.

Melbourne, Australia

6 August 2025

Billi, a global leader in premium instant boiling, chilled and sparkling water systems, is pleased to announce the appointment of Guy Nicholls as Group Managing Director, following his success as Managing Director for Asia Pacific over the past 10 months.

Guy brings more than 30 years of executive experience across manufacturing, brand development and operational leadership, with a strong track record of driving strategic growth, leading high-performing teams and delivering customer-first innovation in global markets.

Since joining Billi in 2024 to lead the ANZ business, Guy has delivered strong commercial performance and driven meaningful operational improvements. Under his leadership, Billi recently relocated its Australian headquarters and manufacturing operations to a new state-of-the-art facility, designed to support long-term growth, innovation and supply chain efficiency. This move reflects Billi’s commitment to building the foundations needed to deliver on its purpose – helping people and workplaces tap into better through intuitive, sustainable hydration solutions.

As part of this next chapter, Guy has focused on strengthening the leadership team across key regions and departments.  Christy Minutoli has been appointed Marketing Manager ANZ, stepping up to lead brand, trade and digital marketing across the region.  Dean Cook has been promoted to Director of Sales ANZ, after delivering strong results and leadership in his previous role as Head of Sales.  In the UK, Graeme Rodger has been appointed Head of Marketing, bringing deep category and brand experience from parent company Strix, including his work with the Laica brand.

Guy’s appointment to the global role is a natural progression as Billi continues to scale its international footprint and build leadership alignment across regions. His career includes senior executive roles at RPM Automotive Group, Ryco Group (a division of GUD Holdings) and Genuine Parts Company (Repco).  Across these roles, he has led business transformation programs, brand and product portfolio expansion, and operational excellence initiatives.

“I’m proud to take on the role of Group Managing Director at such an exciting time for Billi,” said Guy. “We have a strong brand, an incredible team and a clear opportunity to grow. I’m looking forward to working with our teams around the world to build on our momentum and take Billi into its next chapter.”

This leadership appointment reinforces Billi’s commitment to global growth, innovation and delivering best-in-class hydration solutions to commercial and residential customers worldwide.

For media inquiries or more information, please contact:

Billi Marketing Team

Email: marketing@billi.com.au

Website: dapepo.wordifysites.com/